PRIVACY POLICY

Welcome to Oasis Find UAE ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you access or use our website, mobile applications, and related services (collectively, the "Services").
We operate as a real estate platform in the United Arab Emirates and are committed to maintaining compliance with applicable UAE laws, including relevant Dubai real estate advertising regulations, data protection principles, and guidance issued by the Dubai Land Department (DLD) and Real Estate Regulatory Agency (RERA) where applicable.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Company Information
Oasis Find UAE operates as a digital real estate platform providing access to property listings, investment opportunities, and real estate-related services in the UAE.
Where applicable, services may be facilitated through licensed real estate brokers, developers, or authorized representatives in accordance with UAE regulatory requirements.
2. Scope of This Policy
This Privacy Policy applies to:
  • Website (https://www.oasisfinduae.com)
  • Mobile applications (iOS and Android)
  • Property inquiry forms
  • WhatsApp, email, and phone communications
  • Marketing campaigns and advertisements
  • Customer support interactions
  • Third-party integrations used in connection with our Services
3. Information We Collect
3.1 Personal Information
We may collect:
  • Full name
  • Phone number
  • Email address
  • Nationality and residency details (if provided)
  • Contact preferences
  • Account login details (if applicable)
3.2 Property & Transaction Preferences
  • Property type preferences (buy/rent/invest)
  • Budget range
  • Preferred locations in UAE
  • Investment interests
  • Viewing requests
  • Communication with agents or brokers
3.3 Technical Information
  • IP address
  • Device information
  • Browser type
  • Operating system
  • App usage data
  • Cookies and tracking identifiers
  • Approximate location (if enabled)
3.4 Communication Data
  • WhatsApp messages
  • Emails
  • Call logs (if applicable via business systems)
  • Inquiry submissions
  • Customer support interactions
4. How We Use Your Information
We use collected information for:
4.1 Core Services
  • Responding to property inquiries
  • Scheduling property viewings
  • Connecting users with brokers or developers
  • Providing real estate listings and recommendations
4.2 Platform Operations
  • Managing user interactions
  • Improving platform performance
  • Enhancing search and recommendations
  • Monitoring system usage and stability
4.3 Marketing & Communication
  • Sending property updates and offers
  • Sharing investment opportunities
  • Promotional campaigns (with consent where required)
  • Retargeting and personalized advertising
4.4 Legal & Compliance
  • Complying with UAE laws and regulations
  • Supporting Dubai real estate advertising compliance
  • Fraud prevention and security monitoring
  • Responding to regulatory or legal requests
5. Dubai Real Estate Regulatory Compliance
Oasis Find UAE operates in alignment with applicable UAE real estate standards and practices, including relevant guidelines issued by:
  • Dubai Land Department (DLD)
  • Real Estate Regulatory Agency (RERA)
We aim to ensure that property listings and advertisements displayed on our platform:
  • Are sourced from verified developers, brokers, or property owners
  • Include accurate and updated information where provided
  • Comply with applicable advertising and listing standards
However:
  • Property prices, availability, payment plans, and specifications may change without notice
  • All listings should be independently verified before making any financial or legal commitment
  • Oasis Find UAE does not act as the seller or landlord unless explicitly stated
6. Regulatory & Broker Transparency
Where required, property listings may include:
  • Developer information
  • Broker or agent details
  • Permit or approval references (if provided by listing party)
Users are encouraged to verify broker registration and property legitimacy directly with the relevant representative or regulatory authority.
7. Legal Basis for Processing
We process personal data based on:
  • User consent
  • Contractual necessity (e.g., inquiries, viewings)
  • Legitimate business interests
  • Compliance with legal and regulatory obligations in the UAE
8. Sharing of Information
We do not sell personal data.
We may share information with:
  • Licensed real estate brokers and agents
  • Property developers and owners
  • Service providers (hosting, CRM, analytics, communication tools)
  • Legal or regulatory authorities when required
  • Payment or communication service providers (if applicable)
All third parties are required to handle data securely and only for agreed purposes.
9. International Data Transfers
Your data may be processed or stored outside the UAE in secure data environments where necessary for operational or technical reasons. We take reasonable steps to ensure appropriate safeguards are in place.
10. Cookies & Tracking Technologies
We use cookies and similar technologies to:
  • Improve user experience
  • Analyze traffic and usage
  • Personalize content and listings
  • Measure marketing performance
Users may disable cookies via browser settings, though some features may be affected.
11. Mobile App Permissions
Our mobile application may request access to:
  • Location (for nearby property suggestions)
  • Notifications (property alerts and updates)
  • Camera/photo library (for uploads or verification, if applicable)
Permissions are optional and can be managed through device settings.
12. Marketing Communications & Consent
By submitting inquiries through our website, app, WhatsApp, or other channels, you consent to being contacted by Oasis Find UAE or its authorized representatives regarding:
  • Property listings
  • Investment opportunities
  • Promotions and updates
You may opt out of marketing communications at any time.
13. Data Security
We implement appropriate technical and organizational safeguards, including:
  • Secure servers and encryption
  • Access control systems
  • Monitoring and logging
  • Restricted internal access
However, no system can guarantee absolute security.
14. Data Retention
We retain personal data only for as long as necessary to:
  • Provide Services
  • Fulfill legal obligations
  • Resolve disputes
  • Maintain business records
Data is securely deleted or anonymized when no longer required.
15. Your Rights
Depending on applicable UAE regulations, you may have the right to:
  • Access your personal data
  • Request correction or updates
  • Request deletion (where applicable)
  • Withdraw consent
  • Opt out of marketing
Requests can be made via our contact details below.
16. Third-Party Links
Our Services may include links to third-party platforms such as developers, brokers, or property portals. We are not responsible for their privacy practices.
17. Financial & Investment Disclaimer
Information provided on our platform is for general informational purposes only and does not constitute financial, legal, or investment advice. Users should seek independent professional advice before making any property-related decisions.
18. WhatsApp & Communication Consent
By contacting us via WhatsApp, phone, email, or forms, you consent to receiving communication related to property services, updates, and inquiries from Oasis Find UAE or its authorized partners.
19. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
20. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.
21. Contact Information
Oasis Find UAE
Dubai, United Arab Emirates
Email: info@oasisfinduae.com
Website: https://www.oasisfinduae.com